How do I read my water bill?
To better understand your bill, click here to open a pdf of a bill with explanations.

How do I read my water meter?
To better understand how to read your water meter, click here to open an image file.

How do I start water service?
Come to our office (see map) and fill out a Service Agreement. Be prepared to pay a $50 connection fee (cash, check, MasterCard, Visa, or debit) and a $50 deposit (refundable after two years of faithful payments).

How do I transfer my service?
Come to our office (see map) and fill out a new Service Agreement. Be prepared to pay a $25 connection fee and to pay any unpaid fees on current service. A deposit may be required, depending on customer's payment history.

Can I pay without my bill?
Yes. Broad River Water Authority keeps all customer records.

What if my payment is late?
If your payment for the current month is late, your water will not automatically be cut off.  A late fee of 9% or $6 minimum will be added to the amount.  Past Due balances over 30 days will be indicated on the monthly bill with a due date indicated.  NO SECOND NOTICE will be sent prior to disconnection.  If the past due balance is not paid by the date indicated, water service is subject to disconnection and a $25 reconnection fee will be charged.