Payment Options

Person making a payment with a credit card
  • You may pay your bill online by clicking below. We accept MasterCard, Visa, Discover, and E-Checks. Note that payments may take up to 48 hours to post.
  • You may pay your bill over the phone by calling 1-877-885-7968. You will need your account number from your bill. Unfortunately, we will not accept payments over the phone in our office.
  • If you wish to have your payments automatically drafted each month from your checking or savings account, please stop by our office or fill out the form below (under supporting documents) and email to service@ncbrwa.com
  • You can pay by mail by enclosing the bottom portion of your bill with a check or money order in the envelope provided.
  • You can pay in person at our office located at 112 N Main St, Rutherfordton (across from CVS & Town Hall) during our normal business hours of 8:00 am - 5:00 pm, Monday through Friday, except holidays. We accept cash, check, MasterCard, Visa and Discover.
  • Our Night Depository is available 24 hours located next to our office entrance at 112 N Main St, Rutherfordton, NC, as well as at 138 Duke St, Spindale, and at the Spindale Town Hall entrance. Check or money orders only. Payments placed in the dropbox after 5:00 pm will be posted the following business day.

Payment Terms

  • Your account is due upon receipt of the bill. A late fee of $6.00 or 9% (whichever is greater) will be added to your account if payment is not received before 5:00 pm on the date indicated. Town of Rutherfordton sewer customers is subject to an additional $10.00 sewer late fee.
  • A previous balance indicates the bill is delinquent and service is subject to be discontinued. The bill is the only notification that a customer will receive. No second notice will be sent.
  • A $50 fee will be added when a customer tampers with BRWA equipment to illegally turn the water on. Only BRWA personnel are authorized to restore water service.
  • Failure to receive bills in the mail does not excuse responsibility for timely payment or prevent service disconnection. BRWA is not responsible for the failure of the U.S. Postal Service to deliver bills.

Pay Your Bill Online

Pay 24/7, anytime from anywhere for free!

Paying your bill online requires that you register with our payment processor, Payment Service Network, Inc. Once you have registered your account with PSN, you will be able to log in and make your payments online.

Pay Your Bill Over The Phone by calling 1-877-885-7968.

Pay Via Your Mobile Phone Using the PSN Payments App available from the App Store or Google Play.